cc111 Frequently Asked Questions

Creating a cc111 account takes under two minutes. Visit cc111.bio, tap the register button, enter your mobile number, a secure password, and your date of birth. You must be 21 or older to register. A one-time verification code is sent to your mobile to confirm the account. Once verified, your account is active and you can deposit instantly via bKash, Nagad, or Rocket.

cc111 accepts a valid National ID (NID), passport, or birth certificate to complete KYC. You will also need to upload a clear selfie alongside your ID document. For payment verification, a screenshot showing your bKash or Nagad account number matches your registered mobile may be requested. Most KYC reviews are completed within 24 hours of submission.

On the cc111 login page tap Forgot Password, enter your registered mobile number, and an SMS reset code will be sent to your phone. Enter the code, set a new password, and log in. If you no longer have access to your registered number, email [email protected] with your account username and identity document so the team can verify your identity and assist you.

No — cc111 strictly enforces a one-account-per-person policy. Running multiple accounts breaches the Terms and Conditions and will result in all linked accounts being closed and balances forfeited. If you have accidentally created a duplicate, contact support immediately to consolidate. Automated systems monitor for duplicate registrations on a continuous basis.

cc111 may suspend an account for incomplete KYC, suspected fraud, a self-exclusion being active, breach of Terms and Conditions, or chargeback activity. If your account is suspended unexpectedly, contact [email protected] with your username and a description of the issue. Most suspension cases are resolved within 24 to 48 hours once the underlying matter has been reviewed.

Email [email protected] with your username and a written closure request. Any remaining balance will be paid to your registered withdrawal method — bKash, Nagad, or Rocket — before the account is closed, provided no active bonus wagering requirements are outstanding. Accounts closed for responsible gaming reasons receive priority handling. Closure is permanent and cannot be reversed.

bKash deposits on cc111 are credited within seconds in the vast majority of cases. Once you complete the payment in your bKash app and send it to the cc111 merchant number, the funds appear in your cc111 wallet almost instantly. During rare peak-traffic periods a delay of up to five minutes is possible. If your deposit has not appeared after ten minutes, contact support with your bKash transaction ID for a manual check.

The minimum deposit on cc111 is ৳200 for bKash and Nagad, and ৳500 for Rocket and Bangladeshi bank transfers including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and Sonali Bank. There is no upper limit per transaction, though large deposits may trigger an additional identity check. Always check the Current Offers page to see whether an active bonus carries its own minimum deposit threshold.

The minimum withdrawal on cc111 is ৳500. Withdrawals are sent to the same payment method used for your most recent deposit — so a Nagad deposit means a Nagad withdrawal. Payments are typically processed within one to three hours during business hours (9 am to 11 pm BST). Ensure your KYC is fully verified before requesting a withdrawal to avoid delays.

cc111 does not charge its own platform fees on standard deposits or withdrawals. However, your mobile banking provider — bKash, Nagad, or Rocket — may apply its standard transaction charge. For bank transfers via IBBL, Dutch-Bangla Bank, or BRAC Bank, the inter-bank fee set by your bank may apply. cc111 always displays the exact amount you will receive before you confirm a withdrawal.

Most cc111 withdrawals to bKash and Nagad are processed within one to three hours during business hours. Rocket withdrawals and bank transfers to Dutch-Bangla Bank, Sonali Bank, or BRAC Bank can take up to 24 hours due to inter-bank processing. Withdrawals submitted outside business hours are queued for the next available processing window. Requests requiring extra KYC review may take up to 48 hours.

Yes, cc111 covers BPL, IPL, T20 World Cup, ICC tournaments, and series featuring the Bangladesh Tigers. Available markets for each match include match winner, top batsman, top bowler, total runs, method of dismissal, player of the match, and live in-play options. BPL is the flagship tournament at cc111 given its deep connection to Bangladesh cricket culture, and match odds go live as soon as fixtures are confirmed.

All slot games on cc111 use certified Random Number Generator technology, so every spin outcome is fully independent and unpredictable. RTP varies by game title and is set by the provider — Pragmatic Play, Microgaming, NetEnt, and others — typically ranging from 94% to 97%. The RTP for each specific slot is displayed in the game information panel accessible from the lobby before you start playing.

Yes — cc111 is fully optimised for mobile browsers and requires no app download. Open cc111.bio in Chrome or Safari on any Android or iPhone and the site loads as a fast, app-like experience. All products including cricket betting, live casino, slots, and crash games are available directly in the browser. For convenient access, use the Add to Home Screen option in your browser to save cc111.bio as a shortcut on your phone.

cc111 offers a full live casino lobby powered by Evolution Gaming, Ezugi, and Pragmatic Play Live. Games include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Teen Patti, Dragon Tiger, Crazy Time, and multiple game show formats. All tables are HD-streamed with real dealers around the clock, including during BPL season and major Bangladeshi holidays such as Eid and Durga Puja.

Yes, cc111 offers crash games including Aviator by Spribe. In crash games a multiplier climbs from 1x and you must cash out before the graph crashes — the longer you hold, the higher the potential return but the greater the risk. All crash games on cc111 use provably fair algorithms so the outcome of every round is determined by a verifiable seed that neither the player nor cc111 can alter once the round starts.

cc111 offers a welcome bonus that matches a percentage of your first deposit up to a maximum BDT amount. The current bonus percentage, cap, and minimum qualifying deposit are shown on the Current Offers page. The bonus is credited automatically once your qualifying deposit is confirmed. Welcome bonuses are available to new players who have completed registration and made their first deposit — no bonus code is required.

Every cc111 bonus carries a wagering requirement — a multiplier showing how many times the bonus amount must be bet in real wagers before withdrawal is permitted. For example, a 20x wagering requirement on a ৳1,000 bonus means placing a total of ৳20,000 in qualifying bets before you can withdraw bonus-derived winnings. The exact rollover for every promotion is stated clearly on the Current Offers page before you claim.

Yes, free spins credited to your cc111 account must be used within the expiry period stated in the promotion — typically 7 days from the award date. Unused free spins are removed automatically when the window closes. Winnings from free spins are subject to a wagering requirement before they can be withdrawn. Check the specific promotion terms on the Current Offers page for exact expiry and rollover conditions.

No — bonus funds on cc111 are locked until the full wagering requirement is met. Your original deposit amount can be withdrawn at any time provided no restriction applies to it, but bonus balances and winnings generated from bonus play remain held until rollover is complete. If you choose to forfeit the bonus before completing wagering, contact support — the bonus is removed and only the eligible deposit balance remains available for withdrawal.

cc111 rewards its most active players through a VIP and loyalty programme. As your betting activity accumulates you progress through tiers that unlock benefits including higher withdrawal limits, priority support, personalised reload bonuses, and exclusive promotions around major cricket events like BPL and IPL. Invitations to higher tiers are issued by the cc111 team based on account activity. Contact support to check your current loyalty status.

cc111 uses SSL encryption on all data transmissions between your device and our servers, the same standard used by major Bangladeshi banks. Player funds are held in segregated accounts separate from operational funds. cc111 does not store complete payment credentials on its servers. For additional security, use a unique password for your cc111 account and enable two-factor authentication if prompted.

The minimum age to register and play on cc111 is 21 years old, applicable to all players in Bangladesh. Age is verified through mandatory KYC documentation, and cc111 reserves the right to request proof of age at any time. Any account found to belong to a person under 21 is closed immediately and all funds returned. cc111 does not permit or encourage underage gambling under any circumstances.

To self-exclude from cc111, email [email protected] stating your account username and your chosen exclusion period: 6 months, 1 year, 2 years, 3 years, 5 years, or permanent. Self-exclusion takes effect immediately upon confirmation and cannot be reversed mid-period. During exclusion your account is fully blocked — no logins, deposits, or bets are accepted. For full details visit the Responsible Gaming page.

If gambling feels out of control, act immediately rather than waiting. Email [email protected] to activate a self-exclusion or cooling-off period — our team responds without judgment and will block your account the same day. You can also set deposit limits or session time limits by contacting support. Speaking to a trusted family member or friend is also a constructive first step. Visit the Responsible Gaming page for a full list of tools available to you.